Am I the Cause?

Comea long today as I share a thought on matters work etiquette.

But first, I’ll start by saying that before my recent career change, I worked in the area of customer satisfaction. Not the popular practise where businesses call to find out your experience post-purchase, but rather where companies internally strive to sell only what will satisfy their customers. Being proactive about customer satisfaction is what I’ve worked on for close to two decades. 

Naturally, even though I’ve changed career, my attention is quickly drawn towards matters customer satisfaction. And I’ve been increasingly noticing something peculiar about us as a culture. I’ve observed that we are primarily interested in the money we will collect during a transaction, and less interested in the other end of the transaction —where we give the customer what they’re paying for. What’s more, this attitude seems to cut across all sectors. The landlord/agent is interested in collecting rent & deposit, and not so much in making sure they’re handing over a functional house. The car-wash guy wants to collect his pay, with little care for how thorough the cleaning is. The investment company is quick to take your cash, but works at snail’s pace when it is time to give the money back. The food vendor is happy to receive your money, with little concern for the safety of the food they’re serving. Then there’s the tailor . . . there are endless examples! I used to think that as a society we lacked awareness on matters quality and customer satisfaction. However, I now view this as a greed problem. 

That’s a strong assertion, I know. But hear me out.

You see, when I read Romans 1:21–32, I can’t help but wonder whether you and I are the cause for the economic and political state we find ourselves in as a country. My take-out from these verses is that whenever our hearts are repeatedly rebellious towards God, then God “gives us over” to be oppressed by the very thing that we are choosing instead of Him.  

Furthermore, just as they did not think it worthwhile to retain the knowledge of God, so God gave them over to a depraved mind, so that they do what ought not to be done. They have become filled with every kind of wickedness, evil, greed and depravity. They are full of envy, murder, strife, deceit and malice. They are gossips, slanderers, God-haters, insolent, arrogant and boastful; they invent ways of doing evil; they disobey their parents; they have no understanding, no fidelity, no love, no mercy.
Romans 1:28–31 NIV


I cannot help but wonder if Paul had this in mind as he wrote the above:

“But my people would not listen to me;
    Israel would not submit to me.
So I gave them over to their stubborn hearts
    to follow their own devices.”
Psalm 81:11–12 NIV


Could God have given us over to economic hardship because of our love for money? Could the chaos/protests we are witnessing be an indicator of our disregard for law and order, or our impunity? Could God have given us over to our penchant for shortcuts by allowing us to be consumers of sub-standard goods? These are the questions on my mind today. More importantly, how have I contributed to the situation? 


Very often we hear that if we fast and pray then God will forgive us and heal our land. What I rarely hear mentioned is the part of 2 Chronicles 7:14 where we turn from our wicked ways. God incorporates us changing the wrong actions that are causing us to be oppressed. Without a turnaround in behaviour, we should expect more of what is currently going on. 


I can certainly see how I could do better when God brings the next tenant . . . things to make them comfortable. How about you? Might any of your actions have contributed to God punishing the nation by letting us have our own way? These are weighty matters and deserve serious soul-searching and a commitment to do right.

God promises in Psalm 81:13–14 that when we return to His ways, He will quickly subdue our enemies.

It is definitely worth giving thought to what changes you need to make . . . 

The Minister and the Doorman

In the 1980’s, my sister and I had the privilege of being the cutely dressed little girls who give flowers to the guest of honour at a government function. In those days it was quite common . . . perhaps even expected by the politicians! So, this one time, my sister and I were giving flowers to a certain well-known cabinet minister. Actually, in the 80’s, all cabinet ministers were well known! But I digress. Unexpectedly, the then Vice-President showed up at the function unannounced. Because there was only one set of flowers, we did an adorable curtsy, and said hello to him; with the flowers out of sight! To my surprise, the Vice-President was quite pleasant to us. He took time to say hello and engage us in a brief conversation before entering the room.

Shortly after, the cabinet minister who was guest of honour showed up. We put on our most charming smiles and presented the bouquet to him. To my surprise, he made no eye contact with us, took the flowers and without glancing at them, passed them on to his aide. Then he kept walking and talking to whoever he was with. Given the Vice-President’s warm acknowledgement, I was upset by this minister’s lack of warmth. As in, he didn’t think we were important enough for him to say hello to!

Fast-forward to a workshop I attended recently. We were given a task that involved reading James 2:1—12.  This is how the passage begins:

“My brothers and sisters, believers in our glorious Lord Jesus Christ must not show favouritism.”

James 2:1 NIV

As soon as I read this, I remembered the 1980s incident. I also had a flash back to earlier that morning when I arrived at the workshop venue. I was driving behind a new, flashy, pearl white Mercedes Benz. Without describing my car (which I happen to love) . . . let’s just say it is nothing like the Benz that was ahead of me 😊. So, I was quite surprised when the hotel doorman directed me to park my car under an attractive car shade while he allowed the Benz to squeeze itself out in the open, under a tree. Now, next to my car were exquisitely engineered cars. Quite unlike my car.  Similarly, the Benz was out of place where it was. The treatment I received from the doorman was very uncommon for me!

See, I live in a culture that seems to attach people’s worth to their wealth. The more wealth you have, or even appear to have, the more respectably people treat you. Sadly, this happens even with ushers at church, at family get-togethers or even in schools. 

The passage in James goes on to say,

“Suppose a man comes into your meeting wearing a gold ring and fine clothes, and a poor man in filthy old clothes also comes in.  If you show special attention to the man wearing fine clothes and say, “Here’s a good seat for you,” but say to the poor man, “You stand there” or “Sit on the floor by my feet,” have you not discriminated among yourselves and become judges with evil thoughts?

James 2:2-4 NIV

I don’t know about you, but I am guilty of discriminating against people; based on their looks. Sometimes I find myself clutching my bag a little tighter when a less-affluently-dressed person comes close to me. Or flashing a brighter smile to the person who looks like a million dollars. What’s worse, is I don’t have to think about it; it just happens. Almost as though it is engrained in my DNA to act that way.  Which is terrible!  Especially when I consider what else it says in James . . .

If you really keep the royal law found in Scripture, “Love your neighbour as yourself,” you are doing right.  But if you show favouritism, you sin and are convicted by the law as lawbreakers.”  

James 2:8-9 NIV

I am now aware that I can be like that cabinet minister — making people feel unworthy, rejected and shunned. Or, like the doorman, I can make people feel valued, welcome and appreciated; no matter how they look, dress, speak, where they live, or what they drive. 

The choice is in my hands!

We should see people through God’s eyes — precious, worthy, accepted, and loved. Loved enough for Jesus to die for their sins. We should treat all people well so that those around us begin to see a difference in the way we live. Then, it becomes easier to introduce them to Jesus! 

Pray with me . . . “Lord, help me to love like Jesus.”